Terms & Conditions

Last updated: 04/10/2026

These Terms of Service govern your use of atherocare.com (the “Site”) and any products or services made available through the Site.

Throughout these Terms of Service, the terms “AtheroCare”, “we”, “us”, and “our” refer to AtheroCare. The terms “you” and “your” refer to any person who accesses or uses the Site or purchases products from us.

By accessing or using the Site, creating an account, placing an order, or otherwise using our Services, you agree to be bound by these Terms of Service, together with any other policies or terms referenced on the Site.

Please read these Terms of Service carefully before accessing or using the Site. If you do not agree to these Terms, you must not access or use the Site or our Services.

Changes to These Terms of Service

We may update these Terms of Service from time to time to reflect changes to our business, website, products, Services, or applicable legal or regulatory requirements.

When we make changes, we will update the “Last updated” date at the top of these Terms and publish the revised version on the Site.

It is your responsibility to review these Terms periodically. Your continued use of the Site or Services after changes have been published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

Online Store Terms

By using the Site, you confirm that you are legally capable of entering into an agreement under the laws applicable to you.

You must not use our products, Site, or Services for any unlawful or unauthorised purpose or in a way that violates any applicable law or regulation.

You must not:

attempt to gain unauthorised access to the Site or its systems;
transmit viruses, malware, worms, or other destructive code;
interfere with the operation or security of the Site;
use the Site to engage in fraudulent or deceptive activity; or
infringe the intellectual property or other rights of AtheroCare or any third party.

A breach of these Terms may result in the suspension or termination of your access to the Site or Services.

General Conditions

We reserve the right to refuse or cancel Services or orders where reasonably necessary, including where we believe an order or use of the Site is fraudulent, unlawful, abusive, or otherwise inconsistent with these Terms.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or Services without our express written permission, except where permitted by law.

The headings used in these Terms are included for convenience only and do not affect the interpretation of the Terms.

Accuracy, Completeness and Timeliness of Information

We make reasonable efforts to ensure that information on the Site is accurate and current. However, information may occasionally contain errors, omissions, inaccuracies, or information that becomes outdated.

Information provided on the Site is generally provided for informational purposes and should not necessarily be relied upon as the sole basis for making decisions where more appropriate or current information is available.

The Site may contain historical information that is provided for reference only and may no longer be current.

We reserve the right to correct, update, or change information on the Site at any time. However, we are not generally required to update information unless required by applicable law.

Modifications to the Services and Prices

Prices for our products and Services may change from time to time.

We reserve the right to modify, suspend, or discontinue any part of the Site or Services.

Where an order has already been accepted and paid for, any change in pricing will not affect that order except where permitted or required by law.

We will not be liable for interruptions, modifications, suspension, or discontinuation of the Site or Services to the extent permitted by law.

Products and Services

Products and Services are offered subject to availability.

We make reasonable efforts to display product images, descriptions, specifications, ingredients, quantities, and other information accurately. However, colours and other visual characteristics may appear differently depending on your device or display.

Product packaging, labels, specifications, availability, and other product details may change from time to time.

We reserve the right to:

limit quantities purchased;
limit or refuse sales to particular individuals, geographic regions, or jurisdictions where reasonably necessary;
discontinue products or Services;
correct product descriptions or pricing errors; and
refuse or cancel orders where permitted by law.

Any offer made through the Site is subject to applicable laws and may be withdrawn or changed where permitted by law.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, warranty, right, or remedy that cannot lawfully be excluded, restricted, or modified under applicable law.

Product Information

Information about products on the Site is provided for general informational purposes.

AtheroCare products are not intended to replace professional medical advice. You should seek advice from an appropriately qualified healthcare professional regarding your individual circumstances, including whether a particular product is suitable for you.

Accuracy of Billing and Account Information

We reserve the right to refuse or cancel an order where reasonably necessary, including where an order appears to be fraudulent, unauthorised, incorrectly priced, unusually large, or placed for resale or distribution without our approval.

We may limit quantities purchased per person, household, customer account, payment method, billing address, or shipping address.

If we change or cancel an order, we may attempt to contact you using the contact details provided when the order was placed.

You agree to provide current, complete, and accurate information when creating an account or placing an order.

You are responsible for keeping your account information accurate and up to date, including your name, email address, shipping address, billing information, and other information necessary to process your orders.

Payment information is processed through the payment provider selected during checkout. We do not generally have access to complete payment card details.

For information about refunds, returns, and related matters, please refer to our Refund Policy.

Third-Party Services and Tools

We may use third-party services and tools to support the operation of the Site and Services.

These services may include payment processing, shipping, fulfilment, analytics, security, communications, customer support, and other website functionality.

Third-party services may operate under their own terms and privacy policies.

Where third-party services are made available directly to you through the Site, you acknowledge that those services may be provided subject to the relevant third party’s terms.

We may introduce new features, Services, or functionality from time to time. Any such features or Services will also be subject to these Terms unless otherwise stated.

Third-Party Links

The Site may contain links to websites or services operated by third parties.

These third-party websites are not controlled by AtheroCare, and we are not responsible for their content, accuracy, availability, privacy practices, security, or terms.

You should review the relevant third party’s terms and privacy policy before using their services or providing them with personal information.

Our inclusion of a third-party link does not necessarily constitute an endorsement of that third party or its products or Services.

User Comments, Feedback and Other Submissions

If you submit reviews, feedback, suggestions, ideas, photographs, comments, or other content to us, you agree that you have the right to provide that content and that it does not infringe the rights of another person.

You must not submit content that:

is unlawful, fraudulent, defamatory, threatening, abusive, or obscene;
infringes copyright, trademark, privacy, or other rights;
contains malicious software or code;
contains knowingly false or misleading information; or
impersonates another person or misrepresents its source.

Where you submit content for publication, including product reviews, you grant AtheroCare a non-exclusive, royalty-free, worldwide licence to use, reproduce, display, publish, adapt, and distribute that content for purposes associated with operating, promoting, or improving our business and Services, subject to applicable law.

We may remove or decline to publish content that we reasonably consider inappropriate, unlawful, misleading, or inconsistent with these Terms.

You remain responsible for the content you submit.

Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and disclose personal information.

Errors, Inaccuracies and Omissions

The Site may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to update information where necessary.

Where permitted by law, we may cancel or adjust an order affected by a material error, including a significant pricing or product description error.

If an order is cancelled due to an error, we will provide an appropriate refund for any amount already paid.

Nothing in this section limits any rights you have under applicable consumer protection laws.

Prohibited Uses

You must not use the Site or its content:

for any unlawful purpose;
to solicit or facilitate unlawful activity;
to violate any applicable law or regulation;
to infringe the intellectual property or other rights of AtheroCare or another person;
to submit false, misleading, or fraudulent information;
to transmit viruses, malware, or other malicious code;
to interfere with the security or operation of the Site;
to collect or attempt to collect personal information belonging to other users without authorisation;
to spam, phish, scrape, crawl, or otherwise access or extract information from the Site through automated means without our permission;
to impersonate another person or entity;
to interfere with or circumvent security features of the Site; or
to engage in any activity that could reasonably damage, disable, overburden, or impair the Site or Services.

We reserve the right to suspend or terminate access to the Site or Services where we reasonably believe these Terms have been breached.

Disclaimer of Warranties; Limitation of Liability

To the maximum extent permitted by law, we do not guarantee that access to the Site or Services will always be uninterrupted, timely, secure, or error-free.

We do not guarantee that information available through the Site will always be accurate, complete, current, or reliable.

Your use of the Site and Services is at your own risk, subject to your rights under applicable law.

To the maximum extent permitted by law, AtheroCare and its directors, officers, employees, contractors, suppliers, service providers, and affiliates will not be liable for indirect, incidental, special, or consequential loss arising from your use of the Site or Services.

Nothing in these Terms excludes, restricts, or modifies any liability, consumer guarantee, warranty, right, or remedy that cannot lawfully be excluded, restricted, or modified under applicable Australian law.

Where liability cannot legally be excluded but may be limited, our liability will be limited to the maximum extent permitted by law.

Indemnification

To the maximum extent permitted by law, you agree to indemnify AtheroCare and its directors, officers, employees, contractors, suppliers, service providers, and affiliates against claims, losses, liabilities, costs, and reasonable expenses arising from:

your breach of these Terms;
your unlawful use of the Site or Services;
your violation of another person’s rights; or
content you submit to the Site.

This section does not apply to the extent that the relevant loss was caused by AtheroCare’s own negligence, unlawful conduct, or other circumstances where an indemnity cannot lawfully be imposed.

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue to apply.

The invalidity or unenforceability of one provision will not affect the validity or enforceability of the remaining provisions.

Termination

These Terms remain effective while you use the Site or Services.

You may stop using the Site at any time.

We may suspend or terminate your access to the Site or Services where reasonably necessary, including where you breach these Terms, engage in unlawful or fraudulent activity, misuse the Site, or create a security or operational risk.

Termination does not affect rights or obligations that arose before termination.

Any provisions that by their nature should continue after termination will remain in effect.

Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and any other policies or terms expressly incorporated into them, constitute the agreement governing your use of the Site and Services.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms replace any previous versions of our Terms of Service relating to the Site and Services.

Governing Law

These Terms of Service and any separate agreement under which we provide products or Services to you are governed by the laws of Australia.

To the extent permitted by law, disputes relating to these Terms or the Services will be subject to the applicable courts and laws of Australia.

Nothing in this section limits any mandatory consumer rights or protections that apply to you under the laws of your place of residence.

Changes to These Terms of Service

You can review the current version of these Terms of Service on this page.

We reserve the right to update, change, or replace any part of these Terms by publishing an updated version on the Site.

It is your responsibility to review the Site periodically for changes.

Your continued use of the Site or Services after updated Terms have been published constitutes acceptance of the changes, to the extent permitted by law.

Emergencies

AtheroCare and the Services are not intended to provide emergency assistance or emergency medical services.

If you are experiencing an emergency or require urgent medical assistance, including difficulty breathing, chest pain, significant bleeding, severe swelling, loss of consciousness, or another potentially serious or life-threatening condition, call 000 or seek immediate medical attention at the nearest emergency department.

Do not rely on the Site, AtheroCare products, email, or customer support for emergency assistance.

Medical Advice

Information provided on the Site is general information only and is not intended to constitute personalised medical advice, diagnosis, treatment, or a substitute for consultation with an appropriately qualified healthcare professional.

AtheroCare does not provide personalised medical advice through the Site, customer support, or other Services.

You should consult your doctor, pharmacist, or other appropriately qualified healthcare professional regarding your individual health circumstances, including before using a product where you have questions about its suitability.

Do not disregard professional medical advice or delay seeking medical advice because of information provided by AtheroCare.